Returns & Refund Policy

Return Eligibility

Return eligibility may depend on the product, its condition, and the reason for the return. Products must generally be returned in their original condition and with the original packaging, accessories, and other included materials where applicable.

Some products may be non-returnable due to their nature, condition, or applicable laws and regulations.

Return Request

If you need to return an item, please contact us before sending the product back. Provide your order number, the product involved, and the reason for the return.

We will review the request and provide return instructions when the return is approved.

Damaged or Incorrect Items

If you receive an item that is damaged, defective, incorrect, or materially different from what you ordered, please contact us as soon as possible.

We may request photographs or other information to help us review the issue and determine the appropriate resolution.

Refunds

Approved refunds will generally be issued to the original payment method used for the purchase, unless otherwise agreed or required by applicable law.

Once a refund is approved, the time required for the funds to appear in your account may depend on your payment provider or financial institution.

Return Shipping

Unless otherwise stated, customers may be responsible for return shipping costs for eligible returns that are made for reasons such as ordering the wrong item or changing their mind.

If an item was damaged, defective, incorrect, or otherwise affected by an issue attributable to us, we will review the circumstances and determine the appropriate return shipping arrangement.

Exchanges

Exchanges may be available for certain products depending on inventory and the circumstances of the request.

If an exchange is not available, we may offer another appropriate resolution, such as a replacement or refund, where applicable.

Non-Returnable Items

Certain items may not be eligible for return, including products that are personalized, used in a manner that makes them unsuitable for resale, or otherwise identified as non-returnable on the product page or at checkout.